TrainOn Privacy Policy

    Effective Date: April 10, 2025

    Last Updated: April 10, 2025

    TrainOn Inc. ("TrainOn," "we," "us," or "our"), a Delaware corporation located at 2130 W Chandler Blvd, Chandler, AZ 85224, operates the website TrainOn.io (the "Site") and provides gym management software services (the "Services"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or use our Services.

    1. Information We Collect

    We collect the following types of information:

    Personal Information:

    • From gym owners and staff: Name, email, phone number, billing details, and business address when you sign up or interact with us.
    • From gym members: Name, contact info, fitness data, and payment details provided via our Services (e.g., member app).

    Usage Data:

    • Device info (e.g., IP address, browser type), Site navigation, and interaction with Services (e.g., scheduling, reporting).

    Cookies and Tracking:

    • We use cookies and similar technologies to enhance user experience, analyze trends, and deliver targeted ads.

    2. How We Use Your Information

    We use your information to:

    • Provide, maintain, and improve the Services (e.g., scheduling, CRM, AI-driven insights).
    • Process payments and manage accounts.
    • Communicate with you (e.g., updates, support, marketing with consent).
    • Analyze usage to optimize performance and develop new features.
    • Comply with legal obligations and protect our rights.

    3. How We Share Your Information

    We may share your information with:

    • Service Providers: Third parties (e.g., payment processors, hosting services) that help us operate the Site and Services, bound by confidentiality.
    • Gym Partners: Data from members is shared with their respective gym owners as part of the Services.
    • Legal Requirements: If required by law, subpoena, or to protect TrainOn's rights or safety.
    • Business Transfers: In connection with a merger, acquisition, or sale of assets (you'll be notified of significant changes).

    We do not sell your personal information to third parties for marketing purposes.

    4. Your Choices

    • Opt-Out: You may opt out of marketing emails via the unsubscribe link or by contacting us at privacy@trainon.io.
    • Cookies: Adjust your browser settings to disable cookies (some features may be limited).
    • Access and Correction: Email us to review or update your personal information.

    California residents have additional rights under the CCPA (see Section 7).

    5. Data Security

    We implement reasonable technical and organizational measures (e.g., encryption, access controls) to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

    6. Data Retention

    We retain personal information as long as necessary to provide the Services, meet legal obligations, or resolve disputes—typically no longer than 7 years after account closure, unless required by law.

    7. California Privacy Rights (CCPA)

    If you're a California resident, you have the right to:

    • Request disclosure of personal information we collect, use, or share.
    • Request deletion of your personal information (subject to exceptions).
    • Opt out of any sale of personal information (not applicable, as we don't sell data).
    • Exercise these rights without discrimination.

    To submit a request, email privacy@trainon.io or call 480-586-5322. We'll respond within 45 days.

    8. Children's Privacy

    Our Site and Services are not intended for individuals under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe we have such data.

    9. International Users

    The Site and Services are hosted in the U.S. If you access them from outside the U.S., your data will be transferred to and processed under U.S. laws, which may differ from your jurisdiction.

    10. Changes to This Policy

    We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via email or Site notice.

    11. Contact Us

    For questions or concerns about this Privacy Policy, contact:

    TrainOn Inc.

    2130 W Chandler Blvd, Chandler, AZ 85224

    Email: privacy@trainon.io